Old Navy

LOCATION, LOCATION, LOCATION. This is an EXTENSION of course, of the old navy franchise. Stop by and buy any item. Anyyy ITEM. That item will have a story behind it. You may have shopped OLD NAVY before. But this is "Old Navy" TimesSquare. Ideal location, EUPHORIC atmosphere. An the quality of product is by far UNMATCHED. Stop by, drop in and enjoy the unmatched experience.

Rude staff at the register because may be its his/ her (whichever their preferred pronoun is ) break was about to start, long lines.They were unwilling to help find the item to return, sleeves such a mess and when I have up to return with receipt, they said I have to call Old Navy bc it's an online purchase in spite of the email saying it can be done in the stores. They just didn't want to assist. There is a lot of sale going on, so many offers, a kind lady gave me her coupon as it was expiring so i got discount , I asked at the register about rewards points to be added to my account but them were toooo lazy and giving back attitude like what rewards points, what are you talking about.. as if i spoke German to them! I have always had them added at chicago store and they have asked themselves for that always and given me discounts too as per the total points,, i dont know why the register person at this branch was so rude about it😕

Customer Service: 5 Cleanliness: 4 Location: 5 Affordability: 5 Restroom is available for their customers We stopped by this Old Navy clothing department location this afternoon, while we were visiting the Manhattan area. It was conveniently near Times Square, and was very easy to find. The facility was not very crowded and it was maintained to the highest standard of cleanness. The staff was very friendly and professional.

I went to this location this afternoon, and the most helpful young man was there, HUGO. Mr. Hugo, definitely should win employee of the month. If it was up to me, I’d give him a raise as well. He definitely gave above and beyond customer service to me, I am beyond grateful for it. It’s been a very long time since someone went out of their way to help me in depth, especially whilst out shopping lol You can tell he’s a great person, on top of being a great employee. I pray he’s always acknowledged for both by others. P.s. The jeans you helped me with fit perfectly. Thanks again ! 💜